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    Retail Operations

    Business Development Manager

    £45,000 - £55,000

    We have an opportunity for an experience and ambitious Business Development Manager to assist in the development and growth of the Digital division with one of the UK largest and most successful Store Re-fit and VM specialist.

    Working alongside the CEO of the business, you will have complete autonomy in building and establishing new and existing business within Digital, and drive sales in this market.

    Key Responsibilities:-

    Winning New Clients:

    Determine the right clients to target.
    Push into new sectors and categories, and drive our business forward.
    Develop and use your network to achieve for incremental opportunity.
    Use client mapping as a way of knowing who to influence and influence them.

    Developing New Clients:     

    Understand client’s strategic objectives relevant to display and merchandising.
    Determine budget holders, decision makers, influencers, supporters.
    Create opportunities and right service levels, and be key in the hand over process, different clients may be at different stages.
    Preparing regular updates of forecast.
    Overview report highlighting change.
    Review business against plan by client by quarter.
    Incremental business options and potential threats.

    Working with cross functional teams:

    You will work as part of a team of people who will be there to support any new business efforts, this will include a project manager, a buyer and designers as well as admin support.
    Develop clear, comprehensive client briefs with pre-defined objectives, target costs, timelines, key dates, etc. for execution by your team through project manager.
    Hold regular project updates with the team.
    Create monthly project update for presentation to wider sales team.

    Key Requirements:-

    5-7+ years’ experience of working in Sales role preferably within Digital POP, Store Fixture or Shopfitting.
    Be able to demonstrate strong leadership and management skills.
    Good written and verbal communication skills.
    Experience of Microsoft Office.
    trong track record of successful client development and new business conversion with Global brands and retailers.
    Good interpersonal and motivational skills.
    Ability to work flexible hours, available to travel.

    Matthew Vohs
    Production & Technical

    Product Developer

    £35,000 - £40,000

    As the Product Developer, you will be working closely with design and commercial teams, partnering with global factories and trading houses to develop the collection from initial concept through to delivery.

    Key Responsibilities:-

    Partner closely with Design to develop the collection in line with brand aesthetic demonstrating product knowledge, ownership, quality and attention to detail.
    Launching designs with suppliers from prototype to production.
    Cost engineering of each product to achieve and maximize margin and negotiation of product costs with suppliers.
    Manage the business/Critical Path, ensuring that the development process adheres to the key milestones.
    Day to day communication with overseas external partners on a CMT and Fully factored basis.
    Set styles up on the system and manage the development range plan and critical path.
    Sample Management in house and with manufacturers to ensure availability for all teams at the required times.
    Sourcing suppliers for new and developing product areas.

    Key Requirements:- 

    Product Developer with at least 4 years’ experience.
    Driver of the critical path calendar within the organization.
    Expertise in developing multi-product women’s soft separates with clear technical understanding.
    Solution orientated; problem solver, flexible and adaptable and resilient.
    Strong and confident communication skills.
    Negotiator, influencer and collaborator.
    Process and systems orientated, detailed, accurate and highly organized.
    Strong time management skills working in high paced environment.
    Hardworking with a flexible attitude.
    The ideal candidate would preferably have worked within lingerie and swimwear as well as having a clear woven and knit garment understanding.

    Matthew Vohs

    Wholesale Manager

    £32,000 - £35,000

    Reporting into the Commercial Manager, you will be responsible for Global Wholesale strategy development and implementation.

    Key Responsibilities:-

    Manage daily operations of all wholesale activities.
    Grow network of major wholesale clients - identify opportunities.
    Establish and nurture client relationships.
    Monitor and analyse.
    KPI’s Forecast wholesale business alongside Commercial team.
    Potentialise operational efficiencies.
    Potentialise sales through replenishment minimising returns.
    Manage sales calendar in close cooperation with Product Development team – adhere to critical path.
    Manage sales budgets alongside Commercial team.
    Conduct and oversee product educational trainings and concept implementations.

    Key Requirements:-

    Minimum 5 years’ experience working in the relevant sector.
    Lingerie/underwear experience preferred.
    Proven track record of sales performance and revenue growth.
    Possess entrepreneurial thinking.
    Sales experience via showroom and one-to-one meetings, phone and email communication.
    Excellent written and verbal communication skills.
    Result oriented personality, with the ability to work under stressful circumstances.
    Professional and with high attention to detail and accuracy.
    Independent, well organised & flexible with tasks given.
    Strong interest and passion for the fashion industry.
    Willingness and ability to travel.
    Proficient in Microsoft Office Suite.
    Multi lingual a plus.

    Matthew Vohs
    Production & Technical Wholesale

    Garment Technologist

    £30,000 - £40,000

    An exciting opportunity to be part of a business that supplies quality garments to high street brands. This successful and developing business is looking for an enthusiastic and dynamic womenswear Garment Technologist on a 6 month contract.

    This person must have Arcadia experience and know the IBFL system.

    Key Responsibilities:-

    Understanding of seasonal trends, blocks and fabrics.
    Oversee the garment sealing process including attending fitting sessions with buyers, noting alteration and amendment instructions, checking sketches and trimmings and ensuring finished garments meet customer requirements.
    Understand customer systems and processes from sealing to production.
    Maintain up to date paperwork and schedules ensuring that the work of the department is fully documented and delivery dates are met.
    Ftting and sealing of garments from order stage through to gold seal.
    Chase red seal and gold samples back from the factory in plenty of time for fit meetings.
    Makes fit appointments with relevant customers at the beginning of every week.
    Attend all relevant fit appointments.
    Prepare garments for fit appointments, spec and check all to customer requirements.
    Follow up and chase back comments and samples after meetings.
    Work closely with the pattern cutters to ensure customer requirements are achieved accurately.
    Dealing with factory and production queries.

    Key Requirements:-

    Proven track record as a Garment Technologist with a minimum of 3 years’ experience and available immediately.
    Proven experience within a supplier.
    Must have Arcadia experience and know the IBFL system.
    Ability to communicate externally and internally in the business.
    Experience in multi-product fabrics.
    Must be a good problem solver, strong organisation skills.
    Good communicator to liaise with colleagues, customers and factories.
    Must be able to work on their own initiative and be well organised but also be a team player.

    Jemma Cooper
    Production & Technical Wholesale

    Fabric & Trims Coordinator

    £18,000 - £21,000

    We are looking for a Fabric and Trims Coordinator to join an established yet growing supplier of Outerwear garments to a number of high street accounts. You will need to be highly organised and be able to use your own initiative while working in a fast paced environment.

    Key Responsibilities and Requirements:-

    Managing all of the outerwear trims and fabrics for all of the high street accounts catered to by the company.
    Updating and managing the Critical Path daily.
    Filing and organising the trim files.
    Arranging fabric strike offs and lab dips for new orders with the FE factories.
    Daily communication with the Buyers and FE factories.
    Dealing with trim and fabric enquiries.
    Assisting the Account Managers with new order and trim enquiries.
    Chasing the approvals of lab dips, strike offs and trims from the Buyers.
    Attending trim meetings to discuss new orders and developments.
    Overseeing and managing the Production intern.
    Arranging label files and sending labels to the factories.
    Checking fabric and trim submissions from the factory and ensuring that they are correct.
    Organising couriers and general admin work.
    Taking on new customers and understanding their requirements, reading manuals etc.

    Isabella Slavin

    Print Designer

    £26,000 - £28,000

    We are looking for an enthusiastic and energetic Print Textile Designer to join a talented in-house design team. The creative candidate will be required to create commercial prints for their womenswear clients, as well as being a key addition to an existing design team producing new and innovative concepts for the print collection.

    Key Responsibilities:-

    Previous experience designing print ready repeat/placement layouts for womenswear market is preferable.
    Create and deliver original design work in line with design briefs by designing new textile designs including all over, placement prints and colourways.
    Possess strong print trend awareness and have a good sense of colour.
    You should have a good understanding of commercial print techniques (screen, rotary and digital), design repeats and fabrications.
    Ability to re-work bought artwork and create original artwork.
    Being involved in the range building process and colour palette development, as well as being responsive to womenswear market/fashion trends.
    Be able to work proactively with all members of design, garment and production teams.
    An excellent communicator with the ability to work closely with all members of the sales team Adaptable and practical with strong communication skills and an ability to work under pressure within tight time-scales.
    Strong CAD skills.
    hotoshop/Illustrator skills essential and knowledge of Nedgraphics would be an advantage.
    The successful applicants will require a well presented portfolio demonstrating your range of design styles and skills.
    Passionate about fashion, print and colour!

    Nicole Vohs
    Retail Operations

    Brand Ambassador

    £35,000 + Commission and Benefits

    We have been retained by our client, a beautiful Luxury womenswear Brand on a new position for a Brand Ambassador for their flagship concession in one of London’s top Department Stores.

    This exciting opportunity would be to manage their well-located and premium ‘Matt Space’ delivering outstanding customer service and memorable shopping experience to new and existing customers.

    The successful candidate would need to have a successful track record in sales and demonstrate positivity, encourage, mentor and lead a small team driving motivation, passion and a content working environment.

    Key Responsibilities:-

    Customer focused with natural ability to build rapport, talk fashion and inspire.
    Work Closely with department store partners and management spotting new marketing opportunities.
    Merchandise stock in line with brand guidelines, as well as the department store VM guidelines.
    Maintain, tidy and recover area.
    Strong merchandising awareness and prioritise newness and create inspiring displays of stock.
    Responsible for communication to the team for all expected retail standards in line with the brand and adhering to company procedure and compliance targets including inventory control and any defected/damaged goods.
    Execute all POS procedures and departmental operating procedures for sale up take and removal.
    Complete special orders as required.
    Use personality and communication skills to sell the product to customers.

    Key Requirements:-

    KPI and target driven.
    Strong sales background within concession management.
    Good understanding of fashion (ladieswear) and Luxury.
    Excellent merchandising and computer skills.
    Confident in presenting ideas and opportunities with head office.
    Reliable and punctual.
    Excellent communication both with the department store and head office.
    Strong written skills for weekly and daily feedback.

    Bethanie Crisp
    E Commerce & Digital Marketing

    Sales & Marketing Manager

    £60,000 - £75,000

    Our client whom are a high end Luxury Ladieswear brand based in London are looking to appoint a Global Sales and Marketing Manager to join their successful business working closely with the COO and Founder/Creative Director.

    The successful candidate should have experience within Luxury Fashion and have a strong understanding of executing a Marketing Strategy with P&L accountability for the department.

    Key Responsibilities:-

    Must come from a strong retail apparel marketing background.
    Possess a strong understanding of content and imagery.
    Plan and execute retail marketing programs.
    Provide marketing support to wholesale accounts, working closely with department stores and concession hosts.
    CRM understanding and engaging the customer loyalty scheme.
    Overseeing the web-site feel and understanding relevant Social Media platforms.
    Driving client initiatives.
    Developing seasonal look books.
    P&L accountability and budget planning.
    Overseeing photo shoots and off-line content.
    Manage press and media campaigns.
    Overseeing the photography of the collection to create in house reference images to be used in collection books, workbooks, online and for customer references.

    Key Requirements:-

    A degree/qualification in Marketing with at least 4 years marketing experience within the retail/street fashion sector.
    Experience of CRM, Digital and Direct Marketing.
    Excellent Verbal and Written communication.
    A pro-active team player.
    A tactful, discreet approach working within a small organisation.
    Resourceful and positive, with strong interpersonal skills.
    Self-starter, highly organised with an ability to work to tight deadlines.
    Inspiration, creative and commercial operating at a high level.

    Matthew Vohs
    Retail Operations


    £19 - £21 per hour part-time

    An excellent opportunity for an experienced Accountant/Bookkeeper to manage all accounts for a well-established and expanding ladies’ footwear and accessories brand based in Hertfordshire.

    You will need a minimum of 3 years’ experience, ideally from the fashion industry, and experience managing accounts with a high level of knowledge working on Sage accounting.

    This role is a part-time role, required to work 3 days.

    Key Responsibilities:-

    Daily bank recs.
    Sales ledger management - sales invoicing, debt collection and receipt allocation.
    Purchase ledger management - checking and paying invoices UK and foreign.
    Bank account management and forex deals.
    Month end reporting.
    Management accounts.
    udgets and forecasting.
    VAT Returns with EU sales.
    Cash flow forecasts.
    Dealing with HMRC.

    Key Requirements:-

    Minimum 3 years’ experience within an Accountant/Bookkeeping role, ideally within fashion.
    ighly organised with excellent communication skills.
    Ability to prioritise, manage time and work to deadlines.
    Personally ambitious but also looking to help drive the business forward.
    High level of experience with Sage accounting.

    Bethanie Crisp
    Sustainability & CSR

    Senior Compliance Manager

    £35,000 - £45,000

    Our Client, one of the UK most respected Brands/Retailers renowned for their quality, are recruiting for a senior position, responsible for all compliance both Environmental and Chemical across Apparel and Textiles. This important strategic position will be reporting to a Technical Director and has an operational and strategic scope and key in supporting business decisions in an ambassadorial capacity.

    Key Responsibilities:- 

    Evaluate the performed chemical tests on products in the shoe, accessories and textile areas. Lead the selection of relevant chemical tests for all products.
    Responsible person for the internal brands support and external laboratories communication to ensure a smooth process with all relevant stakeholders.
    Share planning tests with suppliers and third parties.
    You will pursue open cases and communicate with interfaces.
    Provide input to senior managers, business unit leaders for the seasonal quality checks and suppliers evaluation.
    Responsible for projects and for the preparation of manual guides.
    You will work closely together with product teams, laboratories, quality checks teams and suppliers.

    Key Requirements:-

    You learned your skills during a successful technical university degree in the clothing or leather field or comparable qualification (textile / industrial / chemical engineer)
    Understanding ZDHC, SAC, Higg.
    You've have been working for at least 5 years in the quality safety, product safety for textiles and shoes, laboratory assistance or similar and built up a wealth of knowledge for yourself.
    You really know your way around European restrictions and legal provisions on the topics product safety, product compliance and sustainability.
    ou possess a good understanding for chemical fundamentals and standards.
    Excellent technical knowledge and assertiveness with supplier communication belong to your strengths.
    Excellent presentation skills.
    Your very good analytical and problem-solving skills are second to none.
    A good understanding of Textile Dyeing and finishing.
    Work and understand  a fast-changing environment.
    As part of an international team, communicating with your colleagues and also with external stakeholders and NGO’s.

    Matthew Vohs
    Retail Operations

    Divisional Director - Mannequins

    £60,000 - £75,000

    Job Description

    Our client, an extremely successful mannequin supplier, is experiencing rapid growth and are recruiting for an experienced Divisional Director for complete responsibility across their Mannequin Division (worldwide) , manage existing accounts, developing new accounts and manage the overall operation with line management responsibility.  The business is a well-established vertical operation that design and manufacture bespoke mannequins for a high proportion of the high street retailers and brands world-wide. Known for quality, flexibility and meeting delivery dates, the business has built up a solid reputation in the industry.


    Key Requirements:


    • Minimum 8 years’ experience within a  knowledge of sales within VM and Mannequin.
    • The successful candidate must be well connected in the industry.
    • Ambitious with a sales driven attitude and character to match as developing relationships in an important part of the role.
    • Excellent presentation and  communication skills.
    • Good product knowledge is essential with a sound understanding of product requirements for suitable brands and retailers.
    • The individual should motivate and inspire those around them and generate a sense of excitement around the product – a strong understanding of the ethos of the supplier is key.
    • Working closely in making sure that customer requirements are well articulated and executed efficiently across the business with clear understanding.
    • Strong Operational and Production knowledge.
    • Line Management responsibilities
    • Strong organisational skills
    • The ability to travel world-wide

    Matthew Vohs
    Retail Operations

    Project Buyer

    up to £60,000 - depending on experience

    Experienced Project Buyer/Procurement Manager required to join a busy Retail Design Fit out organisation. Reporting to the Purchasing Director, you will be responsible for efficient and cost effective purchasing of bespoke VM, working with leading brands and Retailers.  

    This role requires extensive communication skills as you will be liaising closely with key stakeholders within the business such as Sales, Design, Logistics and in cases the Clients directly.

    Key Responsibilities:-

    Ensure proper use of the procurement procedures are followed and follow up administration in order to provide others in the company with the relevant information.
    Managing client and account manager expectations through dealing with new enquiries and repeat projects including prototyping, selecting suppliers, evaluating total cost of acquisition, negotiation, production/manufacturing and logistics.
    Lead the projects to make them happen, problem solving, trouble shooting, risk assessments, offering up solutions, ensuring that they are delivered on time, within budget and to required quality levels.
    Build & maintain key relationships with internal stake holders & relevant supply chains.
    Provide detailed cost tracking for all projects including a CVR at the end of each project.
    Understand technical drawings both 2d and 3d, and translate these into a costing document.
    Ensure proper use of the procurement procedures and follow up administration in order to provide others in the company with the relevant information.
    ffectively manage budget of purchasing process ensuring that contracted costs are met and delivered through the suppliers to maintain best price.
    Present quotes in a clear and concise manner within agreed timescales, highlighting any applicable exclusions and lead time issues.
    Ensuring appropriate quality assurance is maintained at all stages of the supply chain.
    Planning and overseeing on-site supervision of work in progress, where necessary.
    Working with the Operations’ Manager on supplier development and performance initiatives on a world-wide basis.
    Source, evaluate, recommend and develop potential suppliers based on your knowledge, research and experience.
    Provide advice and intelligence to Designers and Sales staff on the external processes and services we manage, in terms of availability and prevailing commercial influencers.
    Manage multi supplier projects through experience and knowledge within industry.
    Develop and maintain effective relationships with suppliers.
    Source and Purchase bespoke fixtures for projects from the Far East.
    Negotiating experience required. Manage projects effectively with the ability to identify any concerns before they arise and communicate these with the Purchasing Manager.
    Update Project Log daily and maintain clear communication to all departments, ensuring smooth completion of projects.
    Deliver competitive costs, within required timescale and to the client brief.  

    Key Requirements:-

    Minimum 5 years’ experience within Buying/Purchasing/Procurement within a Shopfitting Retail business.
    Ability to read and understand Technical Drawings.
    Good sourcing and negotiation skills.
    Excellent organisation skills.
    High level of attention to detail, with an energetic fast pace and able to perform under pressure.
    Self-disciplined, logical, accurate and flexibility is necessary for this role.
    Must be able to drive real savings through strong supplier negotiations.
    High level of computer literacy.
    High level of Excel skills and evidence of day to day usage.
    Professional attitude at all times in both business and personal capacity, on their own and within a team.
    Strong ability to work under pressure and maintain positive relationships where pressures are high.
    Solution orientated focus.

    Bethanie Crisp
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